Mutual assistance is help sent on request by operational firefighters. Normally, it is requested upon arrival on the premises. Mutual assistance should also be defined by a signed contractual agreement. Automatic aid is aid triggered automatically by a contractual agreement between two fire brigades, municipalities or fire districts. Iso recognizes an automatic help plan under the following conditions: if automatic and reciprocal help programs are properly administered, automatic and reciprocal help programs can be very effective. Remember that when signing an automatic help agreement, you try to compensate for some of the requirements of the service area. Once you have met your needs, no credit is given for excess devices. Participating automatic helpdesks should have a clear and accurate understanding of their needs and react accordingly. If the services do not meet with the right equipment, the specific needs are not met and no credit is granted. When automatically assisting, also make sure that 50% of your firefighting capacity stays in your service area and does not react. Generally speaking, mutual aid programmes are only recognised for water supply.
All members who have assistance services should respond to fire extinguishing devices, not in private vehicles. This reduces the number of vehicles that react at the crash site, reducing traffic jams. It will also place staff in a form of business before arriving on the scene. This will help the Response Commander in three main areas. Tips for setting up a successful automatic and reciprocal assistance program….